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OWNER FAQ
FREQUENTLY ASKED QUESTIONS
Below are some of the most frequently asked questions by homeowners interested in working with AMG Vacation Rentals. Can't find what you're looking for? Contact us today!
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Who is AMG Vacation Rentals?AMG is a full-service vacation rental property management company for premier vacation rental homes in Southern California. As a leading property management company, Archer Management Group provides guests with the consistency and quality of a luxurious experience, while optimizing the management, marketing, and return on investment for vacation rental homeowners. Our proprietary smart home technology – smart locks, housekeeping scheduler, noise decibel monitors, smart thermostats, and more – integrates our local, in-market team to ensure extraordinary vacation rental experiences for every home, every stay, every time.
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What does AMG do for vacation rental homeowners?AMG Vacation Rentals takes care of everything, which is why we’re the smarter way to vacation rental. Although many vacation rental property managers claim they do it all, we actually do – we manage every aspect of keeping your vacation rental booked and ready for guests. It is our mission to help you help you live the vacation rental homeowner lifestyle you’ve always dreamed of. When you partner with us, you’ll be given your own AMG Owner Success Manager who will be available to help answer any questions regarding our program and your home. We’ll handle everything from taking photos of your home and writing your property listing, to marketing it to potential guests and coordinating their stays. Your home will always be guest ready since we provide professional housekeeping, upkeep (e.g., pool cleaning, etc.), and more. We even manage vendors, dispatch emergency maintenance, and provide 24/7 local guest support.
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How is AMG Vacation Rentals different from a listing site like HomeAway or Airbnb?AMG is a full-service vacation rental property manager, and companies like HomeAway and Airbnb are listing sites. We take care of your home and help get your home booked while listing sites are just a place where you can post your home to be rented. We actually partner with sites like those (over 50+ in total) to market your home to a wide variety of travelers.
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What kind of contract does AMG Vacation Rentals offer?When you partner with AMG, you’ll be free to come and go from our program as you please. All we ask is that you give us 30 days notice if you do choose to unlist your home with us. If you are interested, please inquire now and we will more than happy to send you our homeowner agreement so you may review.
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How easy is it to get started with AMG Vacation Rentals?Very! Once you meet with our AMG Owner Success Manager in your region, the ball starts rolling. Our team will start collecting your information, inspecting your home, photographing your property, and crafting your property listing. Normal activation includes shooting new photos, creating a detailed listing, setting pricing, activating advertising on the main internet channels and beginning to take reservations – all in as little as a few weeks! This can take a little bit longer depending on the homeowner's schedule, or if a home is in the process of being converted from a residence or long-term rental.
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Can you help me convert my property into a successful vacation rental?We’d love to. As an industry leader in the vacation rental space, we know what it takes to make a vacation rental successful. We do everything we can to meet all of our homeowners’ needs and give them peace of mind that one of their biggest assets is in good hands. Whether you need a new rental permit for your home or need to upgrade your living room furniture, we’re happy to offer suggestions and assistance to help you get the most out of your rental.
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Will I have to worry about taxes?AMG Vacation Rentals will collect any taxes that are required of your home, put them into our owner escrow-style account, and remit on your behalf. Each reservation has taxes added to the amount of the rental. You do not need to send us extra money to pay taxes, nor do you need to file with your lodging authority.
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How do you enable online bookings?We use Lodgify– a very secure and reliable management solution for professional managers to push your rental to a variety of booking sites. It is backed by a publicly traded company and works very well for enabling all aspects of guest bookings and payments.
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How do you advertise my vacation rental?We list your home everywhere guests are looking for rentals! In addition to our own site. Don’t worry! We sync your availability calendar across every site, so each site will show the right rates and availability at all times, making it easy for guests to view the correct information and book your home. Many homeowners already have property listings on rental sites, so we’ll work with you to migrate your listing over to our managed account. We’ll also professionally rewrite your listing, take new photos of your home, and sync the pricing and calendar with the other sites your home will be listed on.
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Do I need to provide you with photographs?No. In preparation for listing your home, AMG uses the latest technology to capture photos, a digital floor plan, and create a virtual tour, which we have found to be a key selling point for potential guests. When captured, our highly- trained team of expert photo editors make sure your home looks fantastic on every listing site.
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Do I have to commit to a certain amount of availability?No, but we do require that all homes that wish to use AMG are year-round rentals. You are free to use your home for as much personal use as you’d like – but if you plan to only rent out your home occasionally, your home may not be a great fit for our program. We also reserve the right to cancel a homeowner agreement if the home is predominantly unavailable for bookings.
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Does my home need to be of a certain quality or size?To some degree, yes. While AMG does not work exclusively with luxury properties, we do focus on upper-end rentals in desirable locations. This could be a high-end studio condo or an inviting mid-range home within a prime vacation destination. We will look at your home and let you know if we feel it will be a good fit for our program.
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